nb88's Privacy Policy

Section 01

Information We Collect

We collect various types of information during registration and use of the nb88 platform. This information is collected solely to provide you with better service and to ensure the security of your account.

1.1 Identity Information

During account registration, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only users aged 21 or above may open an account)
• Email address
• Mobile number (for bKash, Nagad, or Rocket verification)
• Password (stored in encrypted form; we never store passwords in plain readable text)

1.2 Financial Information

For processing transactions, we collect:

• Mobile banking number (bKash, Nagad, or Rocket)
• Deposit and withdrawal history
• Transaction amounts and dates

1.3 Technical Information

Our system automatically records the following information:

• IP address and device information
• Browser type and version
• Time and date of platform access
• Pages visited and time spent
• Cookies and session data (see details below)

1.4 Communication Information

When you contact our customer support team via live chat or email, we retain a record of that conversation. This helps us provide you with better assistance in the future.

Section 02

How Your Information Is Used

nb88 uses your personal information only for specific and legitimate purposes. We never use your information for unnecessary purposes.

2.1 Service Operations

• Creating and managing your account
• Processing deposit and withdrawal transactions (via bKash, Nagad, and Rocket)
• Providing bonuses and promotional offers
• Determining VIP program benefits
• Storing gaming history and betting records

2.2 Security and Safety

• Preventing unauthorized access to accounts
• Detecting and preventing fraud and fraudulent activity
• Ensuring age verification (complying with the 21+ age restriction)
• Enforcing responsible gaming limits

2.3 Communication

• Sending important account notifications and transaction confirmations
• Responding to customer support inquiries
• Sending relevant promotional information (you can opt out of this at any time)

2.4 Service Improvement

• Improving platform performance and usability
• Analyzing game selection and user experience
• Identifying and resolving technical issues

Section 03

Sharing Information with Third Parties

nb88 does not sell your personal information or transfer it to third parties for commercial purposes. However, limited information sharing may occur in specific circumstances:

3.1 Payment Processors

To process transactions, we share necessary information with the bKash, Nagad, and Rocket payment platforms. Each of these services has its own privacy policy and handles your information according to their respective policies.

3.2 Technology and Service Providers

We work with trusted technology partners who assist in operating our platform. These partners process your information only according to our instructions and may not use it for their own purposes.

3.3 Legal Obligations

In cases of legal requirements, court orders, or requests from competent authorities, nb88 is legally obligated to provide relevant information. In such cases, we will only provide the minimum information necessary.

Section 04

Cookies and Tracking Technologies

nb88 uses cookies and similar technologies to improve your browsing experience and ensure proper platform functionality.

4.1 Essential Cookies

These cookies are essential for the basic functionality of the website. Tasks such as maintaining your login session, verifying security, and remembering your preferences are handled through these cookies. Disabling them will prevent the site from working properly.

4.2 Functionality Cookies

These cookies remember your language preferences, display settings, and other personalized features. They make your experience more convenient and tailored to you.

4.3 Analytics Cookies

We use these to understand how our users interact with the platform. This information is analyzed in aggregate and is not used to identify individual users.

4.4 Cookie Controls

You can control or decline most cookies by changing your browser settings. Keep in mind that disabling certain cookies may limit the functionality of our platform.

Section 05

Data Security Measures

nb88 uses industry-standard security technologies and practices to ensure the protection of your information.

5.1 Encryption

Our platform uses SSL (Secure Sockets Layer) encryption technology, which keeps all data transmission between your browser and our servers secure. Sensitive information, especially passwords, is always stored in encrypted form.

5.2 Access Controls

Your personal information can only be accessed by authorized nb88 staff, and only for necessary purposes. All our staff operate under strict confidentiality agreements.

5.3 Regular Security Reviews

We regularly review and update our security measures. We work continuously to identify potential vulnerabilities and maintain the highest level of protection.

5.4 Response to Security Breaches

If for any reason a risk to the security of your information is identified, we will take the necessary steps promptly and notify affected users where applicable.

Section 06

Data Retention Period

nb88 retains your information only for as long as necessary. Retention periods depend on the type of information and legal requirements.

6.1 Account Information

We retain your identity and account-related information for as long as your account remains active. Even after account closure, certain information may be retained for a specified period to fulfill legal obligations.

6.2 Financial Transaction Records

Financial transaction records are retained in accordance with legal and regulatory requirements. These records also assist in resolving disputes and preventing fraud.

6.3 Communication Records

Records of customer support communications are retained for a limited period to improve service quality and assist with future support.

6.4 Data Deletion Requests

Within the limits of legal obligations, you may request the deletion of your information. Upon receiving such a request, we will act as quickly as possible and notify you.

Section 07

Your Rights

As a user of the nb88 platform, you have several important rights regarding your own personal information.

7.1 Right to Access Information

You can find out at any time what information we hold about you. Contact our support team to access this information.

7.2 Right to Correct Information

If there are any errors or inaccuracies in the information we hold about you, you may request a correction. Providing accurate information is also important for the security of your account.

7.3 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional messages or offers, you can opt out at any time by informing our support team. However, important account notifications will always be sent.

7.4 Right to Close Your Account

If you wish to stop using our services, you may request to close your account. We will close the account after settling any pending transactions.

Section 08

Protection of Minors

nb88 strictly adheres to a policy of 21 years of age or older. Our services are for adults only.

We do not knowingly collect any information from minors. Age is verified at the time of registration, and if we become aware that a user is under 21 years of age, their account will be closed immediately and any collected information will be deleted.

If you become aware that a minor is using our platform, please inform our support team.

Section 09

Changes to This Policy

nb88 may update this privacy policy from time to time. The policy may also change to keep pace with changes in our services, technology, or legal requirements.

For any significant changes, we will send a notification to your registered email address or on the platform. If you continue using the platform after the changes, you will be considered to have agreed to the updated policy.

The date of the latest update is always shown at the top of this page. You are advised to review this policy regularly.